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At Tim MacLeod, your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your information when you use our websites, digital products, coaching programs, and communication tools (collectively, the "Services"). It applies to all users globally, regardless of your location. By using the Services, you agree to the practices described in this policy.

1.Information We Collect

a. Information You Provide

When you sign up, complete a form, make a purchase, or communicate with us by email, SMS, or chat, we may collect your name, email address, phone number, billing and payment details, transaction data, survey responses, and testimonials.

b. Information Collected Automatically

We may automatically collect information through tools such as Google Analytics, cookies, and pixels or web beacons, including device and browser metadata such as your IP address, operating system, and general geolocation.

c. Children's Privacy

The Services are not directed to individuals under the age of 13, and we do not knowingly collect their information. If we learn that we have collected data from a child under 13, we will delete it.

2.How We Use Your Information

• To provide, operate, and personalize the Services;
• To send updates, promotional content (with your consent), and customer support;
• To process payments and manage your account;
• To detect and prevent fraud and technical issues;
• To analyze user behavior and improve the Services;
• To fulfill our legal obligations.

3.Communication & Consent

By submitting your phone number or email address, you consent to receive service notifications, account updates, and marketing communications. You can opt out at any time: reply STOP to SMS messages or use the unsubscribe link in emails. Message and data rates may apply. Opting out of marketing does not remove account-critical messages. We do not sell your SMS or email opt-in data to third parties.

4.Sharing of Information

We may share your information with:

• Service providers, such as CRM, SMS/email platforms, advertising partners, and payment processors, who help us operate the Services;
• Legal authorities, where required by law or to protect our rights;
• Business transitions, in connection with a merger, acquisition, or sale of assets.

All vendors are required to treat your data securely and in accordance with applicable law.

5.Tracking Technologies & Cookies

We use cookies and similar technologies to analyze traffic, tailor advertising through platforms such as Meta and Google, and personalize your experience. You can disable cookies in your browser settings, though doing so may affect certain functionality.

6.Your Rights

Depending on your location, you may have the right to access a copy of your data, correct inaccurate information, request deletion (the "right to be forgotten"), and withdraw consent or restrict processing. To exercise these rights, contact us at tim@tim-macleod.com (contact page).

7.Data Retention

We retain your information only as long as necessary for business or legal purposes. You may request deletion at any time, subject to any legal obligations that require us to retain certain data.

8.Data Security

We implement commercially reasonable physical, electronic, and managerial safeguards to protect your information. Access is restricted to authorized personnel and vendors bound by confidentiality obligations. However, no system is 100% secure, and we cannot guarantee absolute security.

9.International Transfers

Your data may be transferred to and processed in jurisdictions outside of your own. Where applicable, we use standard contractual clauses to protect your information during such transfers.

10.Updates to This Policy

We may modify this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. For any questions about this policy, contact us at tim@tim-macleod.com (contact page).